A website homepage with a focus on health products, featuring images of masks, a woman, and a senior woman, with a central Shopify logo overlay.

The Body Doctor E-commerce Website

A flexible Shopify e-commerce website that supercharged DTC sales

We designed and developed a mobile-first Shopify platform that got The Body Doctor’s customers converting like never before.

Project team

A young man with a beard and checked shirt sitting at a desk with a laptop, smiling against a colourful poster-filled wall.

Services provided

Challenge

A website failing to deliver direct-to-consumer e-commerce results in a crowded market.

The Body Doctor weren’t happy with their old site’s ability to deliver direct-to-consumer conversions. Theirs is already a competitive sector, and traffic being sent to The Body Doctor website through marketing activity wasn’t being truly capitalised upon. The website failed to properly communicate the new brand strategy.

A blended image of a website homepage focused on health products, featuring various sections with images of masks, a woman smiling, and a person cleaning a surface.Smiling woman demonstrates eye care on a pink background, surrounded by images of eye products including eye compresses, wipes, and nulids.

Vision

An intuitive, secure, robust and easy-to-manage platform that focuses the user journey and works hard to increase sales.

For The Body Doctor’s needs, Shopify ticks all the right boxes.

It allows us to create a UX-optimised site where conversion is smooth and secure — a great place to send organic and paid traffic to, with a proven, stable checkout process and flow that’s been adopted by over 500,000 online stores.

Shopify allows us to create a design where there’s a clear, intuitive path to purchase for website visitors, particularly those on mobile devices. The flexibility offered makes it simple to incorporate the new branding strategy into a UX-optimised design.

Since new products, ranges and other pages can need to change at a moment’s notice, we envisioned a website where content is easy to manage and simple to amend for The Body Doctor’s in-house marketing teams — a website able to grow, adapt and scale flexibly.

Shopify also allows us to build websites in line with Google’s ‘mobile-first’ indexing and ranking behaviours, helping the website to perform optimally in search engine results.

A woman with glasses appears on a website page featuring a variety of reading glasses, displayed both on the screen and in a smartphone view.Smartphone displaying a website for The Body Doctor, highlighting the new AB Mask Ear Saver product on a teal background.

Mobile first, UX friendly, on brand, beautifully designed, technically excellent and simple to edit. The perfect platform for selling more online, direct to consumer.

Craft

Combining our SEO, UX, design and development expertise into a coherent, clear website strategy and build.

As well as the initial technical domain considerations and strategy, the project went through a number of key phases: UX design, visual design, development, testing and roll out.

This robust process ensured we created a fully functional, highly robust and completely considered website that performs powerfully and effectively in search engines and for end users.

A website product page displaying black round reading glasses with a description, price, and customer reviews on a white background.A collage of web pages featuring eye care products, including a smiling woman and various eye-related items like wipes and eye compresses.

Deliver

A new online platform that unmasked sales potential — fit to drive traffic and conversions.

With a brand new, responsive, UX-optimised, stunning Shopify site, it didn’t take long for a marked direct-to-consumer sales uplift to reveal itself.

The new platform delivered an impressive 43% increase in Shopify revenue and a whopping 64% improvement in returning customer rate.

Working in tandem with our innovative email, social media and PPC marketing strategy, the new platform also got the ad budgets working as hard as ever before, with return on ad spend (ROAS) up by 110%!

43%increase in Shopify revenue

64%increase in returning customer rate

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